All contractors welcome to sign up for any posted class
Company Planning and Financial Management
DAY 1
Introduction
- * Opening Remarks & Agenda Review- By Gary Elekes
- * Company Evaluation Processes and Business Review – BUSINESS EVALUATOR™
- Detailed company evaluations performed individually
- Detailed Strategic Discussions
- Detailed GAP Analysis of each individual Company
- Leadership Practices & Strategies
- Company Performance – Financial Strategies & Goals
- Service & Maintenance Operations Practices & Strategies
- Residential Add-On Practices & Strategies
- New Home Construction Practices & Strategie
- Define the Company Change & Priorities Planning List – By Gary Oetker
Group Training - The Improvement & Change Process in a Company
- Identifying Gaps – Gap Analysis – Focus the Priorities on the Key Company Issues by Gary Oetker
- The Planning Process – How to Take the Plan and Make a Reality – By Gary Elekes
Leadership & Forming a Company Operating Plan - By Gary Elekes
- Establishing a Vision for Your Company
- Working Exercise to create a Vision
- Core Vales & Operating Philosophies
- Working Exercise to Create Company Core Values & Culture
- Establishing Company Goals for 2005
- Working Exercise to Define Company Goals for Plan
- Key Company Benchmarks – Discussion –
- Working Exercise for Prioritization & benchmark of company against model company data
- Prioritizing Goals/Actions, & Strategies, and Implementation Steps for Marketing, Human Resources, and Operational Production Planning
- Defining & Completing Company Action Plans for Key Company Performance
Goals
- Revenues/Margins/Growth Rate/Profits/S.G.A. Costs/Key Changes 2005
DAY 2
Financial Planning & Mapping – By Gary Oetker and Gary Elekes
- Financial Review
- Evaluation of Current P&L and Statements (Ratios and Interpretation)
- Case Study Evaluation off Industry Models by Segment
- Your Company Evaluation
- Ratios and Performance Measures/Outcomes
- Cash Flow of Company
- o Defining Specific Financial Goals, Strategies, Actions
- o Service Department Pricing, Efficiency, Production, GP$ per hour
- Market Segment Financial Analysis
- Residential Replacement Analysis
- Residential Add-On Benchmarks (GP$ per Crew) and Why
- Retrofit Pricing Analysis (Cookbook) and Group Exercises
- Your Company Benchmarks for Replacement
- New Home Analysis
- Construction Benchmarks (GP$ per Crew) and Why
- Pricing Analysis and Group Exercises (Dual OH)
- Your Company Benchmarks
- Residential Replacement Analysis
- Evaluation of Current P&L and Statements (Ratios and Interpretation)
- Budgeting and Forecasting Performance
- Group Training
- Using the Budget Software Tool
- Production Tools & Forecast to Actual Software Tools
- Slowest 3 Month Model for Overhead Tool
-
Individual Exercise
- Creating your company Production Plan for Labor
- Creating Slowest 3 Month Model
- Creating Your Budget for 2005 using Software
- Group Training
- Establishing and Writing Financial Action Plans
DAY 3
Service & Maintenance Department Planning – By Gary Oetker
- Service Department Benchmarking & Analysis – the Profitability
Models
- Dealing with Service Revenue Seasonality – Flattening the Sales
Curve
- Over Ten Processes/Program
- Dealing with Service Revenue Seasonality – Flattening the Sales
Curve
- Define and Review the Service Department Better Practices
- Dispatching
- Hiring, Recruiting, Training
- Pricing and Labor Management
- Customer Service Practices for Improved Service
- Maintenance & Technician Selling/Turnover Models
- Vehicle Replenishment
- Service Agreement Models & Maintenance Department Better Practices
- Types of Agreements
- Pricing & Positioning of Agreements
- Pricing Model
- Establishing & Writing Service & Maintenance Department Action Plans
Creating a Lead Generation Plan with a Company Marketing Plan – By Gary Elekes
- External Marketing Review –
- Creating Referrals in your Company
- Media & Advertising
- Lead Planning & Forecasting
- Internal Marketing – Communications, Leadership, & Training
- Operational Marketing – Establishing Processes supportive of
Marketing
- Flat Rate
- Maintenance Agreement Processes
- Service Technician – The Perfect Service Call Process
Executing the Company Plan – By Gary Elekes
- Group Training Session – Using a Flawless Execution Model
- Closing Comments